Heads-up Leadership

I once rode a bike into a parked car. It’s true. Distracted by a problem with my pedals, I rode directly into the back of a parked car. I flew over the handlebars and crashed into the back window. I then rolled off of the trunk and landed in the grass adjacent to the vehicle.…

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Leading Through Trauma

I teach a class at Vanderbilt University called Leading Business Through Times of Crisis. This week we read a 2002 Harvard Business Review (HBR) article titled Leading Through Trauma. In the article, the authors argue that:   “Although the human capacity to show compassion is universal, some organizations suppress it while others create an environment in which compassion is…

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How Did You Spend Your Summer Vacation?

Over the last two weeks, students have started to return to Vanderbilt University. I enjoy it when they arrive back on campus as they bring energy and excitement with them.    As I walked across campus today, I thought about the all-too-common question that is undoubtedly popping up in dorm rooms, dining halls, and other…

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Breaking Customer Trust

Imagine for a moment that a new coffee shop is built in your neighborhood. From your perspective, it seems perfect. You love coffee; you drive by the coffee shop’s future location nearly every day, and the new store is going to feature a drive-thru. Could it get any better? Over the next several months, you…

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How Great Leaders Use Tools

I enjoy going to the hardware store. Roaming the aisles and looking at the tools often inspires me to tackle a project around the house. I find the rental section particularly intriguing as it offers massive power tools, wood chippers, and even jackhammers for short-term use. Occasionally, I catch myself glancing at the rental rates…

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Why Didn’t I Think of That?

Nearly every morning both my wife, Jamie, and I make small concoctions for ourselves. They are comprised of two things: water and a scoop of fruit and vegetable powder. In all honesty, it’s not something I came up with on my own. I prefer a huge latte as I roll out of bed; but Jamie convinced…

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How Reddit Changed the Game and What You Can Learn from It

Reddit gained attention for the role the platform played in GameStop’s stock price. As PCGamer put it, Reddit “messes with investors by driving GameStop stock price to record heights.” The self-proclaimed “front page of the internet” is big – very big. With over 174 million unique visitors each month, hailing from over 186 different countries,…

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7 Gifts that Great Leaders Give to Their People

Throughout the year and around the world, various occasions are marked with the giving of gifts. For many, exchanging presents is not merely tradition; it is an outward sign of one’s appreciation for another. Much time, energy, and effort are put into finding the perfect gift. The gift-giving practice often extends to the workplace where…

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Amazon Tops Advertising List as the Strategic Wolf is on the Prowl

Ad Age’s Datacenter reports that Amazon spent $11 billion on advertising in 2019 That makes it the world’s largest advertiser topping Billion-Dollar Brand Builder Proctor & Gamble that is a perennial placeholder at the top of the chart. Amazon has been a regular topic of discussion in my marketing and strategy classes at Vanderbilt University. It wasn’t…

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