Compliance vs Commitment

If your people are performing based on commitment, that’s amazing. This is precisely the behavior you hope for and will help the organization deal with the next crisis or challenge. That’s a recipe for long-term success.

If they are performing solely out of compliance, there’s a genuine chance that the behavior they are exhibiting could be short-lived.

As a leader, be careful not to confuse behavior stemming from compliance with that which is volunteered from a place of commitment. In other words, beware of assuming all is good – until it isn’t.

As the expression goes, “You can buy someone’s hands and back (compliance), but you can’t purchase their head and heart (commitment). Those have to be volunteered.


Compliance and Commitment (1)