Cornering the Farmer’s Market on Customer Service

Leadership Thought¬† Delighting customers starts with stepping into their world and uncovering unmet and unspoken needs. The park near my house hosts a Tuesday night farmer’s market throughout the summer. My wife, Jamie, and I make it a regular outing each week to pick up a few items and grab a bite to eat.¬† Going … Continue reading Cornering the Farmer’s Market on Customer Service