Posts Tagged ‘communication’
How to Use Email Effectively
In the era of remote workers and overly full calendars, many of our workplace interactions are reduced to email threads. Regardless of the recipient, keep these 5 tips in mind next time you compose an email: 1. Only send emails when necessary According to a 2017 study by the Radicati Group, the average office worker…
Read MoreImagine Using this Surprisingly Powerful Word More Often
Imagine that your organization has been struggling with an issue for a long, long time. Occasionally, the problem goes away; but, it inevitably reappears. People are frustrated with this reoccurring and costly issue. You return to work after celebrating the new year AND the issue is still there, waiting for you! Can’t think of a…
Read MoreThis Potentially Counterintuitive Habit is Critical to Your Success
As a leader, it’s critical to seek first to understand other people before you try to make yourself understood. The basic principle here is empathy—putting yourself in the place of others so you can know and feel what they know and feel. Why is empathy a crucial habit for a leader? Picture a museum curator with…
Read MoreCollision of Autobiographies
In the United States alone, some 94% of annual car accidents (over 2 million of them) are the result of human error (U.S., DOT). This staggering statistic is a huge catalyst for the self-driving car movement. I’m cautiously optimistic that self-driving vehicles will save many lives in the future. Unfortunately, self-driving technology won’t save us…
Read MoreUnderstanding Another’s Perspective
Imagine two people are sitting at opposite sides of the same table. Between them sits a beautiful bouquet – in a simple glass vase. The assortment of flowers and greenery is simply amazing. Each person is asked to write a description of the flowers. Later the descriptions are compared. They appear to be very different…
Read MoreHow to Be Heard in a Noisy World, Compliments of a Music City ‘Landmark’
Many years ago (far more than I care to admit), I was sitting in a marketing class in college. The professor was discussing the challenge companies face when they try to get consumers to buy their products. I recall him saying, “Customers need to hear about a product 7 times before they make a purchasing…
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