Giving your boss feedback can be tough. While some leaders are open to learning and listening, others are far less receptive. If you find yourself in a situation where you feel compelled to provide your boss feedback, here are seven keys to more effectively delivering the message. Below is a PDF suitable for sharing with…

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In many organizations, the typical approach to changing people’s behavior is to reward or threaten them. This is what Stephen R. Covey called “the great jackass theory of human motivation—carrot and stick.” The problem with this approach is that it treats people like animals, and it works only on the surface and only temporarily. When…

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