Episode 201: Build a Customer Experience Engine with Scott Wozniak

Scott Wozniak joins Patrick to answer the question, “What makes a legend?” His answer is that It’s not magic. It’s not luck. It’s not even trying harder. It’s building processes and systems that work together to create a unified, positive customer experience. Scott refers to it as Customer Service Engine and shares the key elements…

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Episode 198: Embrace the Seismic Shift in Leadership with Dr. Michelle Johnston

Join Patrick in this captivating episode as he sits down with Dr. Michelle Johnston, author of “Seismic Shift,” to explore the essential qualities of effective leadership in today’s rapidly evolving world. With thought-provoking insights, Michelle invites us to embark on a transformative journey from traditional notions of power and control towards the transformative power of…

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Episode 196: Avoid 7 Common Leadership Problems with Dr. Patrick Leddin

Join Patrick as he dives into the world of team performance and top priorities. He shares Practice 5, Inspire Performance, from our best-selling book and world-renowned workshop. But that’s not all! Get ready to uncover 7 common performance problems that leaders and teams often face, and Patrick reveals 7 uncommon solutions to ensure success now…

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Episode 190: Bridge the Gap Between Science and Practice with Bestselling Author Craig Dowden

Craig Dowden joins Patrick to discuss positive leadership, self-awareness, and making a long-term impact. Listeners will learn to create alignment, foster engagement, and learn from mistakes.  Craig regularly contributes to industry-leading publications, including Forbes, CEOWORLD, Psychology Today, Huffington Post, Thrive Global, the Financial Times, and the Financial Post. Craig has published two books, Do Good…

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Episode 184: Solve Problems and Operate with Excellence with Vanderbilt University Entrepreneurship Professor Joe Rando

Vanderbilt University Professor Joe Rando joins Patrick to discuss the importance of solving problems, building sustainable businesses, and operating with excellence. Joe encourages all of us to learn continuously and invest in ourselves. Joe’s career spans over 30 years and includes work at all levels of management with Fortune 1000 companies, as well as the…

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Episode 168: Make One Bold Move a Day with Shanna Hocking

Shanna Hocking joins Patrick this week to talk about her new book, One Bold Move a Day. The book offers a practical, hands-on roadmap to achieving your career, leadership, and personal goals with intention and joy. One Bold Move a Day shows you how a single, measurable act each day will help you fulfill your…

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Episode 162: Begin Boldly with Author Christie Hunter Arscott

Christie Hunter Arscott joins Patrick to talk about how to Begin Boldly. That’s not only the title of her book, but it’s a phrase that can inspire all of us to think and act differently. Don’t miss this conversation about mindsets, risks, uncertainties, rewards, and how to create lasting success! Learn more about Christie and…

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