Posts Tagged ‘customers’
Two Great Reasons that You Should Start a Side Hustle
Four years ago, I took my son and several of his friends on a 10-day hike along the Appalachian Trail (AT). After the trip, I made a small gift for each of the boys to help them remember the adventure. The gift was a sign reminiscent of the markers we saw along the trail. On…
Read More008. Engaging the World’s Most Powerful Consumers: Women with Bridget Brennan
Bridget Brennan, a global authority on engaging women in the marketplace, joins Patrick in the Leadership Lab. Learn the value of engaging female consumers, how companies are getting it right (and wrong), and what you can do today to better meet the needs of this powerful consumer group. Patrick LeddinPatrick Leddin, PhD is a speaker,…
Read MoreJen Auerbach Shares the Secret Ingredient to Clary’s Customer Loyalty Success
Guest Writer: Jen Auerbach A brief intro from Patrick Leddin… Several years ago, I met Jen Auerbach and her business partner, Adriel Denae. Owners of Clary Collection, they have achieved amazing success in the hyper-competitive skincare industry. In just a few short years, they went from kitchen-based start-up to a growing product line available worldwide…
Read MoreA Dangerous Discussion
There’s a dangerous discussion taking place in many organizations. I invite you to consider whether or not you are participating in this costly conversation. It goes something like this… You & your teammates are discussing your company’s products or services. You collectively consider your offerings to be inherently brilliant, yet sales are missing the mark.…
Read MoreIt Starts With Your Very Next Customer
I bought a cup of coffee from a small food truck (more of a cart) one day. As I sat enjoying the brew, I snapped the photo of the tidy vehicle with a friendly proprietor offering a tasty treat. It got me thinking about other less enjoyable customer service experiences I’ve encountered. You are likely…
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