What Do Your Employees Really Need from You?

I was recently talking to a CEO about how the COVID-19 pandemic has reshaped employee expectations. She shared with me that team members are looking to their organization for answers on topics well beyond the company’s products, services, and policies. They want to know public policy decisions, health issues, personal safety measures, and more. They…

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Grace Under Pressure

Over the last year, you and the team you lead have shown grace under pressure. How do I know that? Because you’re still standing today. You’re still performing. You’re still working to move the organization forward. The only way that could happen is for you to deliver results during some tremendously difficult times. Times of…

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A Leadership Lesson 17 Years in the Making

Cicadas are about to make their presence known across large portions of the United States including Kentucky, Indiana, Ohio, and Tennessee. This batch has been dormant underground for 17 years, but now they are starting to emerge as part of their standard lifecycle. Along with their emergence comes the accompanying noise visual display. As the…

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Snow Days and Other Traditions

The United States was hit with a major snow and ice storm a couple of weeks ago. While my newsfeed filled up with stories about the weather and its aftermath, my social media populated with images of kids sledding and drinking hot chocolate. In the midst of all of it, I became a bit nostalgic…

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How Reddit Changed the Game and What You Can Learn from It

Reddit gained attention for the role the platform played in GameStop’s stock price. As PCGamer put it, Reddit “messes with investors by driving GameStop stock price to record heights.” The self-proclaimed “front page of the internet” is big – very big. With over 174 million unique visitors each month, hailing from over 186 different countries,…

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Leading Your Whole Self

In today’s world, outsourcing is commonplace. To reduce costs, a company ships jobs to another country or location where labor is less expensive. This shift in management mindset coupled with advancements in technologies allows a company to establish a call center halfway around the world and enjoy the associated cost savings. The situation seems almost…

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