What Do Your Employees Really Need from You?

I was recently talking to a CEO about how the COVID-19 pandemic has reshaped employee expectations. She shared with me that team members are looking to their organization for answers on topics well beyond the company’s products, services, and policies. They want to know public policy decisions, health issues, personal safety measures, and more. They…

Read More

Grace Under Pressure

Over the last year, you and the team you lead have shown grace under pressure. How do I know that? Because you’re still standing today. You’re still performing. You’re still working to move the organization forward. The only way that could happen is for you to deliver results during some tremendously difficult times. Times of…

Read More

A Leadership Lesson 17 Years in the Making

Cicadas are about to make their presence known across large portions of the United States including Kentucky, Indiana, Ohio, and Tennessee. This batch has been dormant underground for 17 years, but now they are starting to emerge as part of their standard lifecycle. Along with their emergence comes the accompanying noise visual display. As the…

Read More

What an Ice Storm Taught Me about Friction and Leading

Not too long ago, my neighborhood was covered in ice. The slick spots made walking a bit treacherous as there was no friction. My shoes didn’t grip the slippery surface and the only thing between me and a trip to the emergency department was dexterity and luck. Fortunately, luck was on my side each day…

Read More

Snow Days and Other Traditions

The United States was hit with a major snow and ice storm a couple of weeks ago. While my newsfeed filled up with stories about the weather and its aftermath, my social media populated with images of kids sledding and drinking hot chocolate. In the midst of all of it, I became a bit nostalgic…

Read More

What I Learned in Jail

When I sat down to talk to the warden, I had a burning question to ask him about what I had just observed. Over the previous few hours, I had participated in an inmate training workshop. The course focused on leading yourself to better results and was designed to teach inmates how to be more…

Read More

How Reddit Changed the Game and What You Can Learn from It

Reddit gained attention for the role the platform played in GameStop’s stock price. As PCGamer put it, Reddit “messes with investors by driving GameStop stock price to record heights.” The self-proclaimed “front page of the internet” is big – very big. With over 174 million unique visitors each month, hailing from over 186 different countries,…

Read More

Leading Your Whole Self

In today’s world, outsourcing is commonplace. To reduce costs, a company ships jobs to another country or location where labor is less expensive. This shift in management mindset coupled with advancements in technologies allows a company to establish a call center halfway around the world and enjoy the associated cost savings. The situation seems almost…

Read More

4 Trust Building Choices that Smart Leaders Make in Uncertain Times

Leaders everywhere continue to weave their way through the dynamically changing COVID-19 situation. Perhaps you’ve experienced one of these scenarios: You email your team members the latest policy on how your organization is dealing with the coronavirus. As soon as you hit send, a message arrives from your boss adding a new requirement to the…

Read More