Posts Tagged ‘Priority’
Episode 201: Build a Customer Experience Engine with Scott Wozniak
Scott Wozniak joins Patrick to answer the question, “What makes a legend?” His answer is that It’s not magic. It’s not luck. It’s not even trying harder. It’s building processes and systems that work together to create a unified, positive customer experience. Scott refers to it as Customer Service Engine and shares the key elements…
Read MoreEpisode 171: Practice Career Self-Care with Inc. Contributing Editor and Author Minda Zetlin
Minda Zetlin is an author, speaker, journalist, and contributing editor at Inc. Minda’s popular column, The Laid-Back Leader, garners over one million clicks each month on Inc.com. Her newest book is Career Self-Care: Find Your Happiness, Success, and Fulfillment at Work. Patrick and Minda discuss how we all can take care of ourselves, pursue our…
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