Posts Tagged ‘Priority’
Episode 241: Lead in Times of Loss and Bereavement with Sarah Cavanaugh
In this episode, Patrick speaks with Sarah Cavanaugh, the CEO of Peaceful Exit. Their conversation delves into the profound topics of grief and mourning, focusing on how leaders can guide others through their darkest moments. In a society that often shies away from discussions of death, Peaceful Exit serves as a bold invitation to engage…
Read MoreEpisode 201: Build a Customer Experience Engine with Scott Wozniak
Scott Wozniak joins Patrick to answer the question, “What makes a legend?” His answer is that It’s not magic. It’s not luck. It’s not even trying harder. It’s building processes and systems that work together to create a unified, positive customer experience. Scott refers to it as Customer Service Engine and shares the key elements…
Read MoreEpisode 171: Practice Career Self-Care with Inc. Contributing Editor and Author Minda Zetlin
Minda Zetlin is an author, speaker, journalist, and contributing editor at Inc. Minda’s popular column, The Laid-Back Leader, garners over one million clicks each month on Inc.com. Her newest book is Career Self-Care: Find Your Happiness, Success, and Fulfillment at Work. Patrick and Minda discuss how we all can take care of ourselves, pursue our…
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