Great Leaders Keep People, Not Things, at the Center

What started as a small project that my wife, Jamie, and I worked on in our spare time quickly turned into a viable business. We both quit our jobs and went all in on the new venture. Eleven years later, we had offices in three states, amazing team members, and an enviable list of loyal…

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4 Key Questions to Create Customer Centric Teams

Here are four customer centric questions that you and your team should work to answer. Patrick LeddinPatrick Leddin, PhD is a speaker, global leadership consultant, and The Wall Street Journal bestselling author of The Five-Week Leadership Challenge. Patrick is an Associate Professor at Vanderbilt University with a thriving leadership blog and podcast, and 25-years of…

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FOCUS

It sounds obvious, but most of us have a way of piling up “must-do” priorities, making it impossible to do a very good job on any of them. One recipe for disengaging people is to overwhelm them with things to do, all of which are “Job 1” and “key priorities” and “top-of-the-list.” But if you…

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