Costco Stock Soars; How You Can Make “Wholesale” Customer Loyalty Changes

It took retail giant and wholesaler Costco less than thirty years to become the second largest retailer in the USA and seventh in the world—without advertising. How? By growing a worldwide base of intensely loyal customers and employees, many of whom “wouldn’t shop/work anywhere else.” Just last week, Costco’s earning report beat expectations for both top…

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6 Ways to Be Invaluable @ Work

Over the past twenty years, I have been surrounded by many top performers: Courageous fellow paratroopers in the U.S. Army Amazing colleagues at both a global consulting firm and my own professional services agency Outstanding leaders throughout the U.S., Canada, Europe, and Asia Brilliant students at one of the nation’s top universities As I consider…

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