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Posts Tagged ‘customer’

A Very Brady Leadership Lesson

This week, HGTV premiered A Very Brady Renovation. The show is built around the home that served as the facade for the Brady Bunch television series. Producers bought the home and are now working with the 6 Brady kids (50 years later) to renovate the home to reflect on the inside the set that was…

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4 Key Questions to Create Customer Centric Teams

Here are four customer centric questions that you and your team should work to answer. Patrick LeddinI try to be a catalyst for change and improvement. Some of my ideas are spot-on, many are works in progress, and, admittedly, others miss the mark. That’s the nature of brainstorming and trying things. I’m okay with that.…

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4 Customer-Centric Questions

If you are looking to create a customer-centric team, work with your teammates to answer 4 critical questions. Patrick LeddinI try to be a catalyst for change and improvement. Some of my ideas are spot-on, many are works in progress, and, admittedly, others miss the mark. That’s the nature of brainstorming and trying things. I’m…

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A Dangerous Discussion

There’s a dangerous discussion taking place in many organizations. I invite you to consider whether or not you are participating in this costly conversation. It goes something like this… You & your teammates are discussing your company’s products or services. You collectively consider your offerings to be inherently brilliant, yet sales are missing the mark.…

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